Merlin's Muffler And Brake Shop

It has more to do with fixing people's problems and helping them and their cars go farther. It's all about treating clients like individuals-not transactions. Because we know when we make our clients cheerful, they come back again and again. Our business has a wealth to do with growing and developing our employees-knowing that when we give them our finest, we get the right in return. It has to do with training and supporting our franchisees in any way we can so that they can take attention of the client. In the end, our business has more to do with long-term relationships than anything else. What we call relationship marketing. Because, you see, at Merlin we concentrate on people, not just dollars.